Refund Policy

Cancellation 

You can only cancel your order within 24 hours of purchase and receive a full refund and will not receive the item purchased. 

Returns/exchanges
Our policy lasts 30 days. If 30 days have gone by since your purchase made, unfortunately we can’t offer you a refund or exchange. 

Refunds (if applicable) 

If you get a broken or faulty product and contact us within 5 days, we will exchange it for free. Unless you don't want a new product and instead a full refund we will look into it and then notify you of the approval or rejection of your refund. 

Refund money (if applicable) 

If you are approved for a refund. It will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@thespacelights.com



Sale items (if applicable) 
Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded or exchanged.